Faking it: The emotional labour of medicine
- By: Raj Persaud
It's tough smiling at your patients when that is the opposite of how you feel inside but medicine has a lot to do with acting as Raj Persaud explains
Doctors and medical students typically conduct two basic interactions in their daily jobs they contend with ‘things’ like technology (such as MRI Scanners), and they interact with people. There is accumulating evidence that much of the stress of medical work comes from interactions with people rather than things.1
Post-industrial societies have workforces which are moving from manufacturing to service oriented work. This basically means that we increasingly have jobs where we deal with people rather than things (such as components on an assembly line).
Having to constantly deal with people rather than ‘things’, often brings unique stresses, which the modern workplace or workforce doesn't seem prepared for. For example, much of medical training appears to be focused on how to deal